FAQs

Park FAQs Expand all

Are you close to the centre of town?

We sure are! Creswick Holiday Park is less than 1km from the centre of town situated right off the Midland Highway. 

What do I bring for Pure Glamping?

Our Glamping Tents have most of the camping essentials you'll need, so no need to fill your bag with those bulky items. To make your stay as comfortable as possible we recommend you bring the following:
Summer: hat, sunscreen, bug spray and an ice with an esky to keep your drinks cold.
Winter: thermals/long sleeve top/ an extra pair of socks, a hot water bottle and some gumboots!
Our tents will soon be fitted with pot belly stoves to warm the tents however for now, we can provide extra blankets on request. 

Do you have shower facilities at the park?

Yes, we do. Creswick Holiday Park has an amenities block which includes showers, toilets, separate kids bathroom and laundry.  

Is the park pet friendly?

You bet! We welcome domestic animals into our parks. All pets must remain on a leash and under control.  

What if I need to change my reservation term?

Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Early departure prior, or late arrival to the reserved date, no refund will be made. 

What is your cancellation policy?

CANCELLATION POLICIES

Standard Rate: Offpeak and Shoulder period Cancellation Policy
Full pre-payment is required at the time of booking and you may modify or cancel your booking at no cost until 7 days before arrival. Cancellation more than 7 days prior to arrival is possible for a full refund less a $25 administrative fee, or you may choose to hold the full payment as a credit for a future booking. If cancelling within 7 days of arrival, the full prepayment is non-refundable and no credits or transfers are possible.

Standard Rate: Peak period Cancellation Policy
Peak season is any long weekend, school holidays, winter ski season, Melbourne Cup weekend, Easter, Christmas and local or special events. Full pre-payment is required at the time of booking and you may modify or cancel your booking at no cost until 14 days before arrival. Cancellation more than 14 days prior to arrival is possible for a full refund less a $25 administrative fee, or you may choose to hold the full payment as a credit for a future booking. If cancelling within 14 days of arrival, the full prepayment is non-refundable and no credits or transfers are possible.

No refunds will be given for early departure under any circumstances.
We do not refund for Covid related cancellations.
Adverse weather is not a valid reason for cancellation.
Extreme weather including code red days, bushfires and flooding events do not incur cancellation fees, but are decided on by Park Management once advice is provided by State Emergency Organisations.

 

What is your Payment Policy?

All reservations require full payment when the booking is made. 

TripAdvisor Panel

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